Cities

How does the parking inspector see that I am parking with Yellowbrick?
Each transaction is recorded on the Yellowbrick platform, whether you park using your mobile phone, the Yellowbrick app, or the website.
When the parking inspector sees that there is no ticket on your windshield, they check the Yellowbrick platform to see if an active transaction is linked to your license plate number. If your parking session is valid, you are allowed to park. Otherwise, penalties may be applied. This system ensures an efficient and accurate parking control process.
In which cities can I use Yellowbrick?
Yellowbrick is available in 60 cities in Belgium. To see the full list of cities where Yellowbrick is supported, please visit the “Cities” page on our website.
What is My Yellowbrick?
The My Yellowbrick environment is especially useful for businesses, fleets, and fleet managers.In My Yellowbrick, you can easily manage your data, update your license plate, and add vehicles or colleagues. You can also start and stop parking sessions and view a complete overview of all parking activity. The My Yellowbrick environment works similarly to the Yellowbrick app.
How to log in:
- Go to My yellowbrick
- Click the login button at the top right
- Then use the menu to perform actions
I received a fine while using Yellowbrick, what should I do?
If you received a fine while using Yellowbrick, follow these steps to check your transaction and resolve the issue:
- Log in to My Yellowbrick using your credentials.
- Go to the “Transactions” section.
- Look for the corresponding transaction by checking the license plate number, parking zone, and time.
If you find a valid transaction at the time you received the fine, we recommend contacting the city’s parking service or the company responsible for parking enforcement. They can provide precise information about the transaction and help you resolve the issue.
If you have difficulty reaching the city or parking company, feel free to contact our customer service. We will assist and guide you in resolving the problem.
Can I start a transaction before paid parking begins?
Yes, you can start a transaction on Yellowbrick before paid parking begins. On Yellowbrick, it’s possible to start a session from 00:15 on the same day, even if parking is still free at that time.
This allows you to make sure your parking is covered as soon as the paid period starts. The transaction will automatically begin when paid parking takes effect according to the rules of the specific parking zone. This way, you avoid the risk of receiving a fine for non-payment.